How to Manage Amazon Orders with Shift4Shop
Every concern possessor is looking in favor of ways to access more customers. Multichannel eCommerce — advertising your products on more than individual website or marketplace — is individual of the most excellent solutions in favor of liability so. Amazon is a communal worthy in favor of multichannel sales due to its titanic customer bottom and services like Fulfillment by Amazon (FBA) to offer different opportunities in favor of retailers.
Many brands engage in had momentous star advertising on both Amazon and their own websites, but individual of the pitfalls of multichannel eCommerce is the further effect involved in organization guidelines from multiple channels on time was. That’s why Shift4Shop makes it workable in favor of you to import your guidelines from Amazon so you can supervise all your guidelines in a single interface. This saves era and effort, makes accounting easier, and more.
Trendy task you’re different to the sketch of advertising on Amazon alongside your own eCommerce website, we’ll verve in excess of the basics as to why this is an efficient strategy in favor of growing your concern. Then we’ll explain the process in favor of setting up your Amazon and Shift4Shop deposit integration.
Why Sell on Amazon?
The biggest incentive to push on Amazon is visibility. Amazon is so accepted to many online shoppers in our day verve straight to Amazon to search in favor of products. This type of customer skips search engines like Google entirely, and often doesn’t trouble with looking in favor of personal retailers’ websites. This income to on Amazon, your products can be found by millions of customers who might otherwise on no account hear of your concern.
Customers can choose to acquire from Amazon for the reason that they like the return and shipping policies, they engage in a gift tag, or simply for the reason that Amazon is mainly familiar and opportune to them.
Why Should Amazon Sellers Also Have Their Own eCommerce Website?
We’ve explained the profit of advertising on Amazon, but you can besides be asking by hand the opposite question. If you push on Amazon, why ought to you engage in your own website too?
There are several profit to running your own website. Your concern can run independently, with the openness to synchronize your own policies in favor of purchases made diametrically from you more accurately than from your Amazon listings. You can besides build your own brand image with no tying by hand completely to Amazon. Some customers besides don’t trust brands on Amazon if not they besides engage in their own website.
While many customers superstore almost exclusively on Amazon, others manipulation it more like a search engine. These customers look in favor of products and brands, and will browse Amazon reviews, but don’t necessarily design to get from Amazon itself. Instead, they often visit the seller’s website diametrically time was discovering it in an Amazon outcome inventory, and acquire from present.
Customers can choose to acquire from your website for the reason that they choose your policies in excess of Amazon’s policies, they welcome your customer service, or for the reason that they trust a brand’s own website in excess of an Amazon inventory.
Why Use Shift4Shop to Manage Amazon Orders?
Shift4Shop makes it simple to run your own online deposit and push on Amazon on the same era, with no a percentage of further effect or hassle.
With Shift4Shop, you can import your Amazon guidelines into your Shift4Shop Online Store Manager console, which allows you to supervise all your guidelines from a centralized interface. This saves era by tumbling the need to log into and keep an eye on your Amazon explanation. It besides provides an easier way to keep track of your sales so you can obtain a better picture of your revenue across both channels on time was. Overall, it’s a momentous solution in favor of multichannel sales with no drastically increasing your workload even as you grow.
How Does Shift4Shop’s Amazon Order Integration Work?
Shift4Shop’s Amazon Order Integration module forms a connection flanked by your Shift4Shop deposit and your Amazon Seller Central explanation. The module uses Amazon’s API (Application Programming Interface) to accomplish this. The API acts as the “link” to allows Amazon and the Shift4Shop module to attach, so skin in the module are dependent on what did you say? Amazon allows to be completed with its API.
The module pulls in a row all but guidelines placed in favor of your products on Amazon and sends the guidelines to your Shift4Shop Online Store Manager in favor of meting out. Once you’ve shipped exposed an order, your deposit will throw an bring up to date back to Amazon plus the shipment’s tracking in a row which will be approved along to the customer.
The Amazon Integration module cannot be used to register products from your Shift4Shop deposit against Amazon on this era.
Should You Use Fulfillment by Amazon?
FBA (Fulfillment by Amazon) is a service in which you throw products to Amazon in favor of warehousing, and Amazon will pick, push, and transport these products after they’re structured. FBA is an alternative to fulfilling products by hand, and is a titanic time-saver. It’s besides the solitary way your products on Amazon can be eligible in favor of Prime shipping.
Technically, if you’re using FBA, you don’t need to import Amazon guidelines into your Shift4Shop deposit to process them, since Amazon would already be treatment to. However, you can indicate to import FBA guidelines into your deposit in favor of coverage purposes. You can good turn this appear on in the settings, which we’ll cover shortly.
The Amazon Order Integration module is essentially intended in favor of businesses to covet to push on Amazon but operate all the fulfillment themselves, so this article assumes you’re open to be shipping from your own account. If you decide to manipulation FBA, you can still import the guidelines (for coverage, as discussed), but you can supplementary enhance your Amazon FBA experience by using unlike modules existing by Shift4Shop. These allow you to push products from your website itself and still manipulation FBA in favor of fulfillment. Our basic FBA integration is built into the Shift4Shop software, but you can add further capabilities to it by using our Fulfillment by Amazon Connector, shaped and supported by Amazon itself.
Now to we’ve explained the basics, are you prime to start using Shift4Shop and Amazon in sync to grow your concern? Let’s verve in excess of the steps you’ll need to respect to attach your accounts and start advertising.
Set Up Your Amazon Seller Central Account
If you’re not already advertising on Amazon, you’ll need to create an Amazon Seller Central explanation ahead of you can open.
Amazon charges $39.99 apiece month in favor of a Professional seller explanation, which is a feature-rich design intended in favor of businesses advertising on its platform. Before you obtain in progress, you ought to accomplish nearly math to realize how well this fits in your finances.
Amazon besides offers an Individual seller explanation to has refusal monthly fee, and in its place charges a puncture rate of $0.99 in favor of all selling. However, you’ll need the Professional seller explanation to attach your Amazon explanation to your Shift4Shop deposit.
This is for the reason that Amazon limits access to its API to Professional sellers (in uncomplicated provisions, this income Amazon won’t allow sellers to attach software like Shift4Shop to it with no a Professional seller account).
Once your Amazon Seller Central Professional explanation is synchronize up, you’re prime to attach it to your Shift4Shop deposit.
Locate the Shift4Shop Amazon Order Integration Module
To start setting up your Amazon order integration, you’ll need to obtain the module in your Shift4Shop Online Store Manager. Simply log into your Shift4Shop deposit and visit Modules in the left-hand navigation obstruction. You can browse the modules if you hope for, but the fastest way to obtain it is to manipulation the Search obstruction to search in favor of “Amazon Integration.”
The Amazon Order Integration module is built into all current Shift4Shop tactics in favor of complimentary. If you’re using an adult design to doesn’t include the module, and you covet to add it to your deposit with no changing your design, you can obtain the Amazon Integration in our app deposit as well.
Once you’ve found the module in your store’s console, click the Settings button.
Connect Your Shift4Shop Store to Your Amazon Seller Account
Connecting your Amazon seller explanation to your Shift4Shop deposit solitary takes a the minority minutes. The complete process is managed through a uncomplicated onboarding process to streamlines the integration.
Click on Initiate Onboard Process and log into your Amazon seller explanation. Remember you need a Professional explanation ahead of Amazon will allow you to integrate with Shift4Shop. If you synchronize up 2-factor substantiation on your Amazon seller explanation, you’ll need to enter the code to is sent to you in favor of logging in.
Once you’ve logged into your Amazon seller explanation, Amazon will ask you to confirm the integration. Simply check the box to give permission third bash access, at that time click Next.
You’ll at that time be brought to a leaf informing you to the authorization is almost complete. Click Continue to wrap up the process.
Once you’ve followed folks steps, you’ve finished the onboarding process. Your tangle browser will take you back to the Amazon Integration module in your Shift4Shop console. Now to you’ve connected your Amazon explanation, it’s era to adjust your settings and start integrating your guidelines.
Understanding the Settings in Shift4Shop’s Amazon Order Integration
The module’s settings control positive aspects of your primary connection to Amazon as well as your ongoing order imports. This section will function as a lead in favor of all these settings.
Script Settings
These settings relate to the script to runs to import your guidelines from Amazon to your Shift4Shop Online Store Manager. They are:
Enable Amazon Order: This setting is what did you say? Allows the module to start importing your order in a row from your Amazon seller explanation. If you don’t engage in this checked, the module will prevent importing guidelines.
Disconnect Store: To the same degree the nominate suggests, this option lets you disconnect your Shift4Shop deposit from your Amazon explanation. There are a the minority reasons you might covet to accomplish this on nearly argument — in favor of pattern, if you decide to prevent using the integration, or if you covet to run through the onboarding process again to synchronize it up from rub. (This option doesn’t appear until taking into account you’ve finished the onboarding process to synchronize up the integration.)
Last Order Imported: This option simply displays the mainly topical order imported by the module. You can manipulation this in favor of quick reference if you completely need to know the go on era an order came in, in favor of pattern.
Last Script Run: This option displays the appointment and era for the period of which the order import script go on ran, so you’ll know how “fresh” your imported order data is.
Import Orders From: This is an option to you’ll solitary manipulation for the period of the primary setup process. It provides you with a calendar you can manipulation to indicate the timeframe containing the guidelines you covet to import; in favor of pattern, all guidelines from the go on week, the go on month, or as you realize fit. You solitary need to accomplish this time was, since guidelines will be imported consequentially then.
Import FBA Orders: Since Amazon handles fulfillment in favor of FBA products, these guidelines normally aren’t imported into your Shift4Shop deposit via this module. This is for the reason that there’s refusal need in favor of you to suit the guidelines by hand. However, you can check this box to import your FBA guidelines as well, in favor of coverage purposes as we discussed earlier in this article. Imported FBA guidelines will prove up with “FBA Orders” in place of the customer’s nominate, and their deal with will not be integrated. This is for the reason that Amazon does not provide this in a row.
Send log to (email): The script generates a log all era it runs, plus in a row on the guidelines to were imported. This is everyplace you enter the email deal with everyplace you would like to receive these logs.
Order Mapping
Order mapping refers to how the imported guidelines will be displayed in your Shift4Shop Online Store Manager. You can record them to precise order statuses as well as to a payment method in favor of coverage purposes and to produce it easier to see them ahead of meting out.
Order Status (Fulfilled by Merchant): These are guidelines advent in from Amazon to you’ll be shipping exposed to the customer by hand. You can indicate to record them to either the New order status or Unpaid order status. When you process the order and move it into the Shipped status, and include tracking records, your deposit will soon export the in a row back to Amazon to bring up to date the order on your Amazon Seller Central explanation. The tracking come to will be made presented to the customer.
Order Status (Fulfilled by Amazon): If you’re besides importing FBA guidelines as we described higher than, this option lets you first-rate how they’ll be imported in favor of parade in your deposit. You can place FBA guidelines into at all of your order status queues, more accurately than completely New or Unpaid. This is for the reason that the order is already being fulfilled by Amazon and there’s nothing more in favor of you to accomplish to complete it. Like the remainder of the FBA functionality in our Amazon Order Integration, this is essentially in favor of sales coverage purposes.
Payment Type: This setting allows you to record the payment type on the Amazon order to individual of the payment options in your deposit. The payment was technically already made through Amazon, but this setting shows the guidelines as having been paid with a well-founded payment option more accurately than being absent void. This ensures proper coverage in favor of folks guidelines.
Order Settings
These settings control positive aspects of how your guidelines are displayed and recorded.
Invoice Number Prefix: If you covet to produce surely your Amazon guidelines halt exposed from guidelines to came through your Shift4Shop deposit, you can create a unique prefix to will be added to all guidelines imported from Amazon.
Deduct account after order is shipped: Check this box if you covet Amazon account to be deducted from your Shift4Shop store’s account after the guidelines are evident as shipped. This setting is primarily in favor of items you’re advertising on both Amazon and your Shift4Shop deposit, to keep your account count regular.
Report Settings
There is solitary individual setting needed in favor of reports:
Don’t consider Amazon guidelines in sales reports: This checkbox allows you to exclude imported Amazon guidelines from your Shift4Shop store’s built-in sales coverage. Most sellers obtain it mainly opportune to include the reports, but this option is presented in favor of folks who choose to keep their coverage separate.
Shipping Mapping
This section allows you to record the shipping methods to are recorded on your imported Amazon guidelines to produce them correspond to the shipping methods you’ve made presented in your deposit. Like the Payment Type setting, this is specifically in favor of coverage purposes to parade your guidelines as having been shipped by a precise method you offer. You can first-rate a shipping method from the dropdown menu corresponding to all of Amazon’s shipping methods. The highest principle of this is to ensure the shipping method of all order is represented in your store’s reports, even if you’re importing FBA guidelines to were shipped by Amazon and not by you.
Setting Up Your Amazon Orders Integration Module
Now to you understand what did you say? All of these settings mean, it will solitary take you a the minority minutes to synchronize up your Amazon Orders integration. Before you open, consider how you’ll be using your Amazon and Shift4Shop channels in sync.
What is the timeframe in favor of the guidelines you covet to import for the period of primary setup?
Have you definite on an email deal with everyplace you’d mainly choose to receive the import script logs?
Are you using Fulfillment by Amazon?
If so, accomplish you covet to import folks guidelines along with the remainder, in favor of coverage purposes solitary, since you don’t need to suit them by hand?
How accomplish you covet to record your Order Statuses? Your options vary depending on whether the order is fulfilled through Amazon or by you.
How accomplish you covet to record your Payment Types? Since payment came through Amazon, this is besides completely in favor of coverage.
Do you covet to add a prefix to all imported guidelines to produce it easier to tell on a glance to they came from Amazon? To the same degree an pattern, you may perhaps manipulation an abbreviation like AMAZ or a sequence of records. It will be added to the start of all order records from imported guidelines.
Do you covet account to be deducted after an order is shipped?
Do you covet Amazon guidelines integrated in sales reports?
Which of your shipping methods most excellent correspond to Amazon’s shipping methods (for coverage purposes only)?
Once you’ve chosen your settings, remember to Save.
Limitations on Amazon’s Data Sharing
To the same degree we mentioned earlier, FBA guidelines will not include the customer’s nominate or other identifying in a row. This is for the reason that Amazon does not share these details due to privacy reasons.
For guidelines you import to suit by hand, you will receive the needed in a row like the customer’s nominate and deal with so you can transport exposed the order. However, there’s a limit on how long this in a row will be presented to you. Amazon has taken steps to shield customer data sent through their API, and their security policies state to PII (Personally Identifiable Information) can solitary be retained in favor of a greatest of 30 days.
When your Shift4Shop deposit synchronizes with your Amazon guidelines, in addition to importing at all different guidelines, the module will besides bring up to date at all guidelines adult than 30 days to remove the PII. The customer’s own in a row will be replaced with the phrase “Amazon Replaced.”
Trendy all belongings, your store’s records will keep order details like payment amounts and products in the order, but customer names, addresses, phone records, and other particular in a row will be impassive as apiece Amazon’s procedure. So, all the data required in favor of thorough sales coverage will still be presented.
Processing Orders from Amazon
When your Shift4Shop deposit imports guidelines from Amazon, they will appear in your Orders with the status you engage in assigned to them in favor of mapping. If you’ve defined a prefix, this will be integrated in the order records.
FBA guidelines require refusal supplementary conflict from you, since Amazon handles the process. Merchant-fulfilled guidelines are the ones you need to transport exposed by hand through your store’s conventional fulfillment workflow.
By using this module, you’re tumbling the effort required to push on Amazon and your own website all together by having all your guidelines appear in sync in your Shift4Shop deposit. You won’t need to log into Amazon to check in favor of different guidelines or suit the ones to engage in befall in; you can accomplish it all from your Shift4Shop Online Store Manager.
Ready to Streamline Your Amazon Sales?
Shift4Shop’s Amazon Order Integration simplifies the process of advertising on Amazon alongside your own eCommerce website. By liability so, you can reap the profit of multichannel advertising (like increased visibility and link with Amazon while still keeping your business’s independence) with no the drawbacks of organization all channel one by one. Here’s a quick prйcis of the process:
Set up an Amazon Professional Seller explanation.
Have an email deal with everyplace you’d like to receive import logs.
Find and activate the Amazon Integration in your Shift4Shop modules.
Set up the module’s Script Settings.
Set up your Order Mapping and Order Settings.
Choose your Report Settings.
Set up your Shipping Mapping.
Save ahead of leaving the module’s leaf.
Once you’ve finished these steps, your integration is complete, and advertising on Amazon will be easier than always ahead of. We’re excited to realize how your concern grows!
